色花堂 Customers, please note that you if you need to speak with our Customer Care team, please call . If you are a customer in Texas or Georgia, you can find additional contact numbers on our Contact Us page or chat with one of our representatives.
! Do not call 888-464-1244. If you dial this number, you will hear a recording asking you to press 1 to receive a $100 gift card. If you do press 1, a representative will tell you they will send you a $100 gift card if you provide your banking information. You will also be charged a $4.95 shipping fee. We have reported this issue to the Federal Trade Commission.
- 色花堂 will never ask a customer to provide their payment information in exchange for an incentive.
- DO NOT communicate or interact with suspicious phone calls, emails or text messages. Scammers can manipulate caller ID. If you have a doubt, hang up and call the phone number on your electric bill or our Contact Us page.
- We will never personally request banking or credit card information over the phone. If you would like to make a payment by phone, our customer care representatives will transfer you to an automated system to collect your payment information.
- We will never charge a customer to receive a gift card.
Additional Information and Steps to Take:
If you believe that you may be the victim of identity theft or someone has fraudulently taken funds under a false identity, you should follow the steps below to report this activity:
- The FTC provides suggestions for actions in the event of identity theft, including information about fraud alerts and security freezes, at .聽 You can also contact the Federal Trade Commission at (TTY: ).
- You may obtain a free copy of your credit report from each of the credit bureaus once a year by going to or by calling .聽You can also place a fraud alert or security freeze on your credit report by contacting the credit bureaus.
- If you do find suspicious activity in your credit report, call your local police or sheriff鈥檚 office and file a police report of identity theft.
- Register your phone number through .
- Call your bank or financial institution to report the incident and minimize damage.